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Welcome to HubTalk AI

HubTalk AI is an enterprise-grade AI voice agent platform that enables businesses to automate inbound and outbound voice communications at scale. Build, deploy, and manage intelligent voice agents that handle real conversations with your customers.

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What is HubTalk AI?

HubTalk AI provides a complete platform for creating AI-powered voice agents that can:
  • Handle inbound calls — Route incoming calls to AI agents that understand context and resolve inquiries
  • Run outbound campaigns — Launch automated calling campaigns with personalized conversations
  • Analyze conversations — Get real-time transcripts, sentiment analysis, and custom post-call analytics
  • Integrate with your systems — Connect via webhooks, REST APIs, and custom functions

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Key Capabilities

Voice Agents

Create and configure AI voice agents with custom prompts, multilingual support, and knowledge bases.

Call Campaigns

Launch outbound calling campaigns via API with retry logic, scheduling, and per-contact variables.

Audio & Transcription

Upload call recordings or transcriptions for AI-powered analysis and quality scoring.

Real-time Webhooks

Receive detailed call data — transcripts, sentiment, analytics — via webhook after every call.

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Architecture Overview

HubTalk AI connects your telephony infrastructure to AI models through a managed platform:
  1. Telephony Layer — SIP trunk integration routes calls to/from HubTalk AI
  2. Voice Agent Engine — Combines LLM, ASR (speech-to-text), and TTS (text-to-speech) in real-time
  3. Analytics Pipeline — Post-call processing generates transcripts, summaries, and sentiment scores
  4. API & Webhooks — Programmatic access for campaigns, data upload, and real-time event delivery

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Getting Started

1

Get your credentials

Contact your HubTalk AI administrator to receive your API base URL and authentication token.
2

Configure your first agent

Use the platform dashboard to create a voice agent with a prompt, greeting, and knowledge base.
3

Set up telephony

Work with your telephony team to configure SIP trunks and route calls to HubTalk AI.
4

Integrate via API

Use the API to create call campaigns, upload audio, and receive webhook events.